Healthwatch briefing that highlights what the public are saying about issues they face when it comes to travelling to and from NHS services, including issues with public transport, parking and non-emergency patient transport services. It looks at the different methods
A community pharmacy Quality Payments Scheme (QPS), which forms part of the Community Pharmacy Contractual Framework (CPCF), was introduced in December 2016. The QPS was designed to reward community pharmacies for delivering quality criteria in all three of the quality
This guidance sets out the requirements of the NHS Friends and Family Test (FFT). These revisions to the FFT guidance are effective from 1 April 2020.
The Work and Pensions Committee has found that carers are being disproportionately heavily penalised for years of Department for Work and Pensions (DWP) administrative errors or their own honest mistakes. They find the carers allowance is operated using a confusing
Written to support the NICE End of life care guidance for neonates children and young people, this framework and selection of practical tools provides guidance on how to implement person centred end of life care planning. It delivers a comprehensive
Updated NICE quality standard (originally publshed in 2011) covers improving the experience of people using adult NHS mental health services. It describes high-quality care in priority areas for improvement.
Updated NICE quality standard (originally publshed in 2012) covers improving the quality of the patient experience for people who use adult NHS services. It describes high-quality care in priority areas for improvement.
All.Can report detailing the responses of almost 4,000 cancer patients and caregivers from more than ten countries who responded to a survey to share their experiences of cancer care. While most reported that their needs were sufficiently addressed during their
Genetic Alliance UK report commissioned by Genomics England to seek the views of patients and carers around the introduction of whole genome sequencing (WGS) into the NHS. They also wanted to hear about people’s experiences of taking part in the