Report from the National Institute of Health Research detailing 30 published studies funded by the National Institute of Health Research (NIHR) and additional examples of ongoing research that provides an overview of recent research funded by the NIHR on the support for people living
Using NHS staff and inpatient survey data, this report identifies the most important aspects of staff experience in predicting inpatient satisfaction. It also examines the experiences of staff (and patients) from a black and minority ethnic background, examining the extent to which treatment
This report shares a selection of key findings from the What Works Network, as well as examples of the impact that the centres have had on public services over the past five years. The What Works Network was launched five years ago to embed robust evidence
This report illustrates the effect of good people management with an analysis of the National Health Service. The report found Trusts that made the most extensive use of good people management practices were over three times more likely to have the
Project Future has looked at the lived experience of young marginalised men with experience in the criminal justice system, often labelled ‘gang-affiliated’ and who have had poor access to services. It identifies that NHS, local authorities and others should offer
This report presents actionable ways to grow social movements based on the practical experience of over 40 people representing four social movements. It finds social movements: Grow in influence by engaging the right people in the right places at the right
This document, focusing on clinics and outpatient settings, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality of
This document, focusing on the mental health inpatient healthcare setting, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of
Report on the Caerphilly-based housing association United Welsh new wellbeing partnership, Wellbeing 4U, that highlights how it is drawing from housing expertise to improve the patient and GP experience across 25 surgeries in Cardiff and Barry.
Report that presents community perspectives on what inequality is, and how it is experienced, struggled with and resisted. This research is based on three communities in a Northern city it aims to describe the lived experience of inequality to identify
Outlines the results of a survey of NHS whistleblowing guardians which aimed to understand how the role has been implemented, who is being appointed to the role and guardians’ views on the Freedom to Speak Up initiative. The report. Recommen
This report outlines the findings of a wellbeing survey and it finds that only one in four substantive consultant physicians in the UK feel valued by the hospital in which they work. Respondents also reported a desire for more time
Little is known about the extent to which CCGs are involving people with experience of mental illness in the commissioning of mental health services. This despite recommendations set out over a year ago in the Five year forward view for mental health.
Alzheimer’s Society report that summarises the findings from a pilot project into the effectiveness of dementia risk reduction messaging in NHS Health Checks. It found that the pilot project showed promise in shifting public awareness and understanding of dementia risk
Case study detailing how Imperial College Healthcare NHS Trust has significantly improved their staff engagement levels using new and innovative methods. Through engaging with staff to understand more about how they are feeling at work, engagement levels have improved from
Case study detailing how York Teaching Hospital NHS Foundation Trust improved their levels of staff engagement across multiple sites and promoted awareness about raising concerns and the role of the Freedom to Speak Up guardian.
Considers the challenges faced by service leaders and finds that the pressure for organisations to meet customer demands is at a high. Technological innovation has changed the expectations of customers and also raised the bar for quality of services and
Report on a pilot project to engage young people in conversations about mental health in Oldman. The programme aimed to empower 14-25 year olds to: Identify the mental health issues that they see as most important; Engage their peers in
This BMA report analyses all 44 STP plans. It highlights concerns around poor engagement with clinicians, patients and the public. It also identifies that there is a challenging timeline for STP implementation and little in the way of firm commitment
Analyses the STP plans of Greater Manchester to identify its robustness. This summary has informed the wider report Sustainability and Transformation Plans How serious are the proposals? A critical review.