There and back: what people tell us about their experiences of travelling to and from NHS services – Healthwatch

Healthwatch briefing that highlights what the public are saying about issues they face when it comes to travelling to and from NHS services, including issues with public transport, parking and non-emergency patient transport services. It looks at the different methods

Setting up a High Intensity User service: An NHS RightCare resource pack – NHS RightCare

The High Intensity User (HIU) service was initiated by NHS Blackpool CCG and has since been rolled out in a number of other CCGs. The Implementation Team within NHS RightCare have undertaken evaluation of effectiveness across 4 CCGs.  It is

National guidance for ambulance trusts on Learning from Deaths: A framework for NHS ambulance trusts in England on identifying, reporting, reviewing and learning from deaths in care – National Quality Board

This guidance document sets out a standardised framework for ambulance trusts to use to develop and implement their local Learning from Deaths policies.

Regulation 28: Report to prevent future deaths: Mildred Clark – Courts and Tribunal Judiciary

Date of report: 25 April 2019 Ref: 2019-0127 Deceased name: Mildred Clark Coroners name: Sonia Hayes Coroners Area: Kent (North-East) Category: Emergency services related deaths (2019 onwards); Hospital Death (Clinical Procedures and medical management) related deaths This report is being

The state of care in independent ambulance services: Findings from CQC’s programme of comprehensive inspections in England – Care Quality Commission

This report calls on independent ambulance services, commissioners and the wider system to do more to make sure patients are safe, following concerns identified during its inspections. The Care Quality Commission found evidence of good practice and improvements made by

Clinical guidelines for major incidents and mass casualty events – NHS England

This guidance has been developed with the occasional trauma team in mind, for example, surgeons in a trauma unit who need to treat a deteriorating P2 patient, or a P1 patient who has been conveyed to the trauma unit, during