NHS at 70: Public attitudes to the health and care system – IPSOS Mori

Slide deck and data from an Ipsos MORI survey of the general public in England about their views towards funding of the NHS, and their priorities when receiving care. Demonstrates rising public concern for the future of the NHS and

The risks to care quality and staff wellbeing of an NHS system under pressure – The Picker Institute

Report  jointly authored by The Picker Institute and The King’s Fund on the impact of pressure on staff as a result of the current pressures on the NHS.  It finds that staff experience was associated with sickness absence rates, spend on agency

Supporting mental health for all – London Assembly

Report that identifies four key problems that people in marginalised groups can encounter when trying to get mental health support. Physical barriers to accessing mental health services, in terms of where, when and how the services operate. The language used by

The Hidden Cancer: The Need to Improve Blood Cancer Care – All-Parliamentary Group on Blood Cancer

All-Parliamentary Group on Blood Cancer report that makes important recommendations on how to make improvements and ensure that we all work together to raise awareness of blood cancer. It is also a call to the Government and NHS to ensure

2017 survey of women’s experiences of maternity care: Statistical release – Care Quality Commission

Statistical report  demonstrating small incremental improvements in results across almost every question that women were asked in the questionnaire. The most striking improvements in results are within the area of postnatal care, where results have historically been the most negative. However, results for questions

Falling through the gaps: why more people need basic asthma care: Annual Asthma Survey 2017 report – Asthma UK

Annual Asthma Report that finds that two thirds of people are still not receiving basic care for their asthma, and that there are differing levels of care across the UK. Finds Asthma patients: Colds and flu were the most common asthma trigger.

High impact change model: Managing transfers of care: Examples of emerging and developing practice – Local Government Association

Developed by the Local Government Association (LGA) and Association of Directors of Adult Social Services (ADASS), national partners and the sector in 2015, offers a practical approach to managing patient flow and hospital discharge. The model identifies eight system changes that

Local system reviews: Interim report – Care Quality Commission

The local system reviews are designed to consider what it is like for older people in the system. In a fragmented system, circumstances can be created (unintentionally) that provide an experience that none of us would want our friends or family to endure. 

The final injustice: variation in end of life care in England – Macmillan Cancer Care

Macmillian Cancer Care report that looks at the experience of cancer patients’ final months and years. It finds that cancer patients approaching the end of their life face repeat emergency visits and the situation is worse for patients who are

Managing the costs of clinical negligence in hospital trusts: Fifth Report of Session 2017–19: Report, together with formal minutes relating to the report – House of Commons Committee of Public Accounts

The annual cost of the clinical negligence for trusts has quadrupled over the last decade from £0.4 billion in 2006–07 to £1.6 billion in 2016–17, taking already scarce resources away from frontline services and patients. Despite longstanding concerns about these predictable rising costs,

State of Support: Local Healthwatch Funding 2017/18 – Healthwatch

Briefing from Healthwatch on the funding they receive from local authorities to support their work as consumer champion for health and social care: For 2017/18 local Healthwatch collectively report that they received £27,395,178 £27,395,1781 to deliver their statutory activities. This is

The Fifteen Steps Challenge: Quality from a patient’s perspective: A toolkit for clinics and outpatient settings – NHS England

This document, focusing on clinics and outpatient settings, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality of

The Fifteen Steps Challenge: Quality from a patient’s perspective: A children and young people’s toolkit – NHS England

This document, focusing on children and young people, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality

The Fifteen Steps Challenge: Quality from a patient’s perspective: A mental health toolkit – NHS England

This document, focusing on the mental health inpatient healthcare setting, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of

The Fifteen Steps Challenge: Quality from a patient’s perspective: An inpatient toolkit – NHS England

This document, focusing on the inpatient healthcare setting, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality

The Fifteen Steps Challenge: Quality from a patient’s perspective: A guide for commissioners – NHS England

This document, aimed at commissioners, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality of services.  It

A second class ending: Exploring the barriers and championing outstanding end of life care for people who are homeless – Care Quality Commission

Report from the Care Quality Commission that identifies: The needs of homeless people are not well understood or considered by health and care services. Where services do exist, they are often fragmented and work in relative isolation. These issues are

Bridging the gap between health and housing. A united approach in South Wales: (Case Study 140) – Housing LIN

Report on the Caerphilly-based housing association United Welsh new wellbeing partnership, Wellbeing 4U, that highlights how it is drawing from housing expertise to improve the patient and GP experience across 25 surgeries in Cardiff and Barry.  

Transforming musculoskeletal and orthopaedic elective care services – NHS England

This handbook aimed at commissioners, providers and those leading the local transformation of services intends to support local health and care systems to work together to: Better manage rising demand for elective care services; Improve patient experience and access to

Transforming gastroenterology elective care services – NHS England

This handbook aimed at commissioners, providers and those leading the local transformation of services intends to support local health and care systems to work together to: Better manage rising demand for elective care services; Improve patient experience and access to