Links between NHS staff experience and patient satisfaction: Analysis of surveys from 2014 and 2015 – NHS England

Using NHS staff and inpatient survey data, this report identifies the most important aspects of staff experience in predicting inpatient satisfaction. It also examines the experiences of staff (and patients) from a black and minority ethnic background, examining the extent to which treatment

Using digital technology to improve the public’s health: a guide for local authorities – Local Government Association

Local Government Association report on making the most of digital technology is essential. It can drive efficiency and deliver value for money in a multitude of ways as well as benefiting the health and wellbeing of individuals. It reflects a snapshot

In and Out Of Hospital – British Red Cross

Report form the British Red Cross recommending the following to reduce admissions and readmissions to hospital by vulnerable people: Automatic home assessments should be triggered for people who have come in and out of hospital several times within a few months. The Government

Sustainability and transformation in the NHS: Department of Health and Social Care – National Audit Office

Report from the National Audit Office that finds that the NHS has received extra funding, but this has mostly been used to cope with current pressures and has not provided the stable platform intended from which to transform services. Despite

Developing People Improving Care Together: one year on – NHS England

One year on from the launch of the Developing People- Improving Care, we highlight how leaders across health and social care have implemented the framework.  This involves ensuring systems of compassion, inclusion and improvement, are at the core of the health

High impact change model: Managing transfers of care: Examples of emerging and developing practice – Local Government Association

Developed by the Local Government Association (LGA) and Association of Directors of Adult Social Services (ADASS), national partners and the sector in 2015, offers a practical approach to managing patient flow and hospital discharge. The model identifies eight system changes that

No hospital is an island: learning from the Acute Care Collaboration vanguards – NHS England

This document summarises the lessons learned so far from the 13 acute care collaboration (ACC) vanguards , to support providers and systems considering similar models of collaboration. It outlines what they are doing to improve the quality and sustainability of services,

Thinking on its own: AI in the NHS – Reform

This report from the Reform thinktank illustrates the areas where artificial intelligence (AI) could help the NHS become more efficient and deliver better outcomes for patients. It also highlights the main barriers to the implementation of this technology and suggests

Winter pressures in the NHS: Briefing for opposition day debate – NHS Providers

Ahead of an opposition day debate in Parliament, NHS Providers has produced a briefing on NHS winter pressures. It includes: NHS Providers key messages on NHS winter pressures Analysis of NHS England’s weekly winter performance data How staff are going

Accountable Care Organisations: (Briefing Paper Number CBP 8190)

An Accountable Care Organisations (ACO) is a model of healthcare organisation where a provider, or group of providers, takes responsibility for the healthcare provision of an entire population. There is no fixed definition of an ACO, but the organisation usually receives an annual,

Framework for maximising the use of care homes and use of therapy-led units for patients medically fit for discharge – NHS England

This best practice framework aims to address two models and the implementation approach that needs to be taken by sustainability and transformation partnerships (STPs) and their provider organisations with ensuing threats to patient safety, during the winter months.  In using this

NHS efficiency map: redesigning services: Enhanced supportive cancer care – Healthcare Financial Management Association

Case study of the transformation of existing palliative care services into enhanced supportive care (ESC). . The multi-disciplinary ESC team covered all patients’ needs. It had strong financial support and worked with the oncology team, so that patients could access the ESC team at any stage

NHS efficiency map: redesigning services: Modelling the need for mental health beds – Healthcare Financial Management Association

Revised case study many trusts are exploring options for moving care into the community. This case study demonstrates how one mental health has achieved this, and as a result improved patient care and reduced costs.

NHS efficiency map: redesigning services: Modernising sexual health services – Healthcare Financial Management Association

Case study of how Chelsea and Westminster Hospital NHS FT have made great strides in taking sexual health services online. This provides an innovative and lower cost method of delivering services in response to resource pressures.  

NHS efficiency map: redesigning services: Scanning for efficiency and safety – Healthcare Financial Management Association

This case study covers the use of scanning (of products, places and patients) to improve efficiency and safety. It initially arose from a procurement strategy, but has now gone wider than that, addressing the wider NHS issue of having information readily available to make the right decisions.

Seven day hospital services: challenges and solutions – NHS Improvement

Report that identifies challenges to delivering 7 day hospital services, for each challenges it offers a range of solutions: Implementing Clinical Standard 2 – time to first consultant review Understanding Clinical Standard 2 – time to first consultant review Job planning Winning hearts and

Falling short: Why the NHS is still struggling to make the most of new innovations – Nuffield Trust

Nuffield Trust report on the slow adoption of innovations by the NHS that finds it is due to: An overly supply-driven and top-down approach to innovation. Shifts towards the co-production of solutions between clinicians and industry are encouraging, but initiatives

The impact of redesigning urgent and emergency care in Northumberland Health Foundation consideration of findings from the Improvement Analytics Unit

The report highlights that reconfiguring NHS services takes time to generate the intended results and that robust, repeat evaluation can help to inform decisions and improvement.  To do this it considers the case of the early impact of changes to urgent

Ambulance Response Programme (ARP) Impact Assessment – South, Central and West Commissioning Support Unit

The Ambulance Response Programme (ARP) aims to improve patient outcomes and increase the operational efficiency of ambulance service provision.  This impact assessment provides evidence that the Ambulance Response Programme (ARP) delivers operational efficiency, financial efficiency in terms of cost avoidance

Addressing ambulance handover delays: actions for local accident and emergency delivery boards – NHS England and NHS Improvement

Advice for ambulance trusts and A&E delivery boards on what action to take during busy periods and should ambulances begin to queue. This aims to help reduce delays in handover of patients from ambulance services to emergency departments. It draws