In 2011, Wigan Council had to make unprecedented savings after significant cuts in funding from central government. Drastic measures were needed, including a radical reshaping of the relationship between the council and residents. This became known as the Wigan Deal.
Report from Healthwatch for increased engagement with paitents to improve the development of health services. It finds despite pressures, some people continue to receive outstanding care, much of which, they say, is down to the dedication shown by the staff
The community-based interventions profiled as part of this research demonstrate that these approaches can be highly effective, but they are struggling, and remain dependent on a shrinking pool of local authority grants. Ensuring that community-based support remains viable will be critical
Digital exclusion in the UK is holding back economic growth and stalling social inclusion. In 2018, 11.3million adults lack one or more of the basic digital skills for life and work. At current rates of progress, by 2028 there will
A report on an evaluation of a web-based communications campaign that aims to improve young people’s access to information on protecting their sexual health and avoiding unplanned pregnancy. This report sets out the findings of initial baseline qualitative research into
This letter from Dr Partha Kar, NHS England Deputy National Clinical Director for Diabetes, highlights the nhs.uk online diabetes resource which provides practical information at diagnosis, such as videos on how to inject insulin, how to check blood glucose levels
The purpose of this evaluation is to provide evidence of the effectiveness of NHS Ashton, Leigh and Wigan’s approach to building public health capacity; developing health literacy; and empowering people to manage their own health. It explores the role and
This report forms part of a two-year project to map community assets on the Wirral, evaluating the social value created through engagement assets within the Wirral. Get into Reading is a social inclusion shared reading project which was developed by
Guidance to doctors recommending they write outpatient clinic letters directly to patients and send a copy of the letter to the patient’s general practitioner. The guidance covers general aspects of letter writing and applies to letters sent on paper and
A guide for GP online services Patient Participation Group (PPG) members which gives some top tips on how to engage their practice in registering more patients for online services.
Healthwatch briefing setting out their plan of action on mental health and how the Healthwatch network and stakeholders can get involved. It outlines the beginning of their multi-year programme where they will find out what support people want with their mental
Embedding high-quality, accessible healthcare information across all patient pathways will enhance patient experience, improve outcomes and support patients with long-term conditions to manage their health. This will help tackle health inequality by empowering more people to make informed choices about their health and care. The Patient
This guideline covers diagnosing and managing dementia (including Alzheimer’s disease). It aims to improve care by making recommendations on training staff and helping carers to support people living with dementia.
This booklet is designed to help families, parents and carers of those with a learning disability and autistic people to give feedback, raise concerns and make complaints across education, health and social care.
The government’s plan to reduce England’s rate of childhood obesity within the next 10 years by encouraging: industry to cut the amount of sugar in food and drinks primary school children to eat more healthily and stay active
An evidence-based framework centred around Care Quality Commission key themes to enable board and senior teams in providers to continuously improve the experience of patients. It brings together the characteristics of trusts that consistently improve patient experience and enables them
Report on the role that the voluntary, community and social enterprise sector has to play in delivering personalised care, and shows what needs to happen at a local level to realise this potential. It sets out how personal health budgets
Alzheimer’s Society report that summarises the findings from a pilot project into the effectiveness of dementia risk reduction messaging in NHS Health Checks. It found that the pilot project showed promise in shifting public awareness and understanding of dementia risk
Report on a pilot project to engage young people in conversations about mental health in Oldman. The programme aimed to empower 14-25 year olds to: Identify the mental health issues that they see as most important; Engage their peers in
Report highlighting the significant difficulties patients and some healthcare professionals face in using evidence from research to judge the benefits and harms of medicines, and calls for concerted action to improve the information patients receive. It calls for a range