Quick Guide: Improving Access to Urgent Treatment Centres using the Directory of Services – NHS England and NHS Improvement

This Quick Guide is designed to provide practical information to urgent care Providers, Commissioners, Directory of Services (DoS) Leads and NHS 111 contact centres/Integrated Urgent Care (IUC) services on how they can use the DoS to improve access for patients

Emergency admissions to hospital from care homes: how often and what for? – Health Foundation

Health Foundation briefing from the Improvement Analytics Unit, a joint initiative between NHS England and the Health Foundation. Key points are: Analysis of a national linked dataset identifying permanent care home residents aged 65 and older and their hospital found that

Planning to Safely Reduce Avoidable Conveyance Ambulance Improvement Programme – NHS England

This document aims to support ambulance services, lead commissioners and Sustainability & Transformation Partnerships / Integrated Care Systems to safely reduce the number of people conveyed to an Emergency Department (ED).

Setting up a High Intensity User service: An NHS RightCare resource pack – NHS RightCare

The High Intensity User (HIU) service was initiated by NHS Blackpool CCG and has since been rolled out in a number of other CCGs. The Implementation Team within NHS RightCare have undertaken evaluation of effectiveness across 4 CCGs.  It is

HSC (2000) 016: Winter (2000) 01: capacity planning for health and social care : emergency care and social care – Department of Health

This circular: sets out arrangements for planning emergency and elective care at local level to ensure that services respond well to seasonal pressures whilst maintaining progress in reducing waiting lists. summarises the arrangements for whole system planning with social care,

Regulation 28: Report to prevent future deaths: Mildred Clark – Courts and Tribunal Judiciary

Date of report: 25 April 2019 Ref: 2019-0127 Deceased name: Mildred Clark Coroners name: Sonia Hayes Coroners Area: Kent (North-East) Category: Emergency services related deaths (2019 onwards); Hospital Death (Clinical Procedures and medical management) related deaths This report is being

Generic Memorandum of Understanding on the testing of proposed new standards for urgent and emergency care – NHS England

This Memorandum of Understanding sets out the details of arrangements that participating Trusts must ensure are in place both prior to, and during, the Urgent and Emergency Care Clinical Review of Standards Field Test.

NHS Pressures: Winter 2018/19 A hidden crisis – British Medical Association

This report uses NHS England figures to examine the performance of the NHS during recent winters and over the long term. The report finds that winter 2018/19 saw the NHS once again under pressure, with A&E attendances and emergency admissions

NHS England Emergency Preparedness, Resilience and Response (EPRR): Guidance for the initial management of self presenters from incidents involving hazardous materials – NHS England

This document is to assist healthcare facilities or NHS branded buildings, where patients may present, to plan for and respond to self-presenters from a hazardous materials (HazMat) or chemical, biological, radiological, nuclear or explosive (CBRNE) incidents.

Waiting Times and Attendance Durations at English A&E Departments – The Strategy Unit, Midlands and Lancashire Commissioning Support Unit

Provides a demand-side, supply-side, practice and emergent view of factors that lead to 4-hour breaches with a particular focus on changes that have taken place since 2010.  It scales the relative impact of each causal factor and aims to provide

Winter 2018/19 in the NHS: The solutions – Society for Acute Medicine

Briefing that looks at the role of ambulatory emergency care (AEC) in alleviating winter pressures in the NHS. This is an alternative to hospital admission for patients with acute problems who might otherwise have spent at least one night in a hospital bed

Workforce briefing – winter 2018 – Royal College of Paediatrics and Child Health

This briefing document from the Royal College of Paediatrics and Child Health (RCPCH) reveals that patient demand is strongly outstripping the supply of doctors as the usual seasonal increase combined with a rise in children’s emergency admissions is placing unprecedented demand on

Clinical guidelines for major incidents and mass casualty events – NHS England

This guidance has been developed with the occasional trauma team in mind, for example, surgeons in a trauma unit who need to treat a deteriorating P2 patient, or a P1 patient who has been conveyed to the trauma unit, during

Investigation Into The Provision Of Mental Health Care To Patients Presenting At The Emergency Department I2017/006: Independent report by the Healthcare Safety Investigation Branch – Healthcare Safety Investigation Branch

Report highlighting the variation in mental health care across emergency departments and setting out four recommendations aimed at improving patient care. Develop a sustainable funding model for 24/7 mental health support in emergency departments (ED) Standardise national guidance on the

5 Act Now : Look after yourself, look after others: flu immunisation – NHS England

Fifth in a series of guides NHS England aimed to help health and social care colleagues to take prompt practical actions and use every opportunity to prevent delayed transfers of care. It aims to assist health and social care staff

4 Act Now : new technology to find Care Home availability – NHS England

Fourth in a series of guides NHS England aimed to help health and social care colleagues to take prompt practical actions and use every opportunity to prevent delayed transfers of care. It aims to assist health and social care staff

3 Act Now : maximise your leadership this winter – NHS England

Third in a series of guides NHS England aimed to help health and social care colleagues to take prompt practical actions and use every opportunity to prevent delayed transfers of care. It aims to assist health and social care staff

2 Act Now : plan for discharge early – NHS England

Second in a series of guides NHS England aimed to help health and social care colleagues to take prompt practical actions and use every opportunity to prevent delayed transfers of care. It aims to assist health and social care staff