Quick Guide: Improving Access to Urgent Treatment Centres using the Directory of Services – NHS England and NHS Improvement

This Quick Guide is designed to provide practical information to urgent care Providers, Commissioners, Directory of Services (DoS) Leads and NHS 111 contact centres/Integrated Urgent Care (IUC) services on how they can use the DoS to improve access for patients

Emergency admissions to hospital from care homes: how often and what for? – Health Foundation

Health Foundation briefing from the Improvement Analytics Unit, a joint initiative between NHS England and the Health Foundation. Key points are: Analysis of a national linked dataset identifying permanent care home residents aged 65 and older and their hospital found that

Setting up a High Intensity User service: An NHS RightCare resource pack – NHS RightCare

The High Intensity User (HIU) service was initiated by NHS Blackpool CCG and has since been rolled out in a number of other CCGs. The Implementation Team within NHS RightCare have undertaken evaluation of effectiveness across 4 CCGs.  It is

HSC (2000) 016: Winter (2000) 01: capacity planning for health and social care : emergency care and social care – Department of Health

This circular: sets out arrangements for planning emergency and elective care at local level to ensure that services respond well to seasonal pressures whilst maintaining progress in reducing waiting lists. summarises the arrangements for whole system planning with social care,