Section 135: Admission of patients removed by police under a court warrant – Department of Health and Social Care

Information leaflet for patients who have been brought to hospital by a police officer under section 135 of the Mental Health Act. The leaflets explain to the person: why they are in hospital what to expect during this section their rights

Section 136: Removal of mentally disordered persons without a warrant – Department of Health and Social Care

Information leaflet for patients who have been brought to hospital by a police officer under section 136 of the Mental Health Act. The leaflets explain to the person: why they are in hospital what to expect during this section their rights

Language Matters: Language and diabetes – NHS England

This guide provides practical examples of language that will encourage positive interactions with people living with diabetes and subsequently positive outcomes.

The revision of the Relative Needs Formulae for adult social care funding and new allocation formulae for funding Care Act reforms – Personal Social Services Research Unit

Independent report commissioned to develop needs-based formulae that will determine funding allocations to local authorities to cover: the funding of existing responsibilities of local authorities for adult social care; the additional expenditure requirements as a result of the cap on lifetime

Patient experience improvement framework – NHS Improvement

An evidence-based framework centred around Care Quality Commission key themes to enable board and senior teams in providers to continuously improve the experience of patients. It brings together the characteristics of trusts that consistently improve patient experience and enables them

IPC And Personal Health Budget Support And Development Programme: Learning And Next Steps – Voluntary Voices

Report on the role that the voluntary, community and social enterprise sector has to play in delivering personalised care, and shows what needs to happen at a local level to realise this potential. It sets out how personal health budgets

Carers Action Plan 2018 – 2020: Supporting carers today – Department of Health and Social Care

Details the cross-government programme of work to support carers over the next two years. It is structured around the following themes: services and systems that work for carers; employment and financial wellbeing; supporting young carers; recognising and supporting carers in

Managing the Friends and Family Test (FFT) in line with GDPR: Supplementary Guidance for all NHS Services – NHS England

This guidance document provides information on the General Data Protection Regulation (GDPR) and what impact it will have for the Friends and Family Test (FFT).

Dementia – the true cost: fixing the care crisis – Alzheimer’s Society

In the UK today, two thirds of people using homecare and 70% of people in care homes live with some form of dementia (UKHCA 2013 and Alzheimer’s Society 2014). Dementia is potentially the most complex and challenging condition social care has to

End of life care in England: A briefing paper – Institute for Public Policy Research

Every year in England and Wales over 500,000 people die. For three-quarters of these people, death does not come suddenly. Instead, dying is a process that may take days, weeks or even years, involving a progressive decline in functioning and frequent interactions

Public Perceptions of the NHS and Social Care Survey: An ongoing tracking study for the Department of Health, winter 2015 wave – Department of Health and Social Care

Results of Ipsos MORI research into public perceptions of the NHS and social care for winter 2015. It provides the results from an Ipsos MORI survey of public perceptions of the NHS and social care services. The survey was conducted on behalf

Carer support and involvement in secure mental health services: A Toolkit – NHS England

This toolkit aims to provide clear information for carers, service users, service providers and commissioners about how carers of people who use secure mental health services should be engaged with, supported, involved and empowered.

Voices from the social care crisis :An opportunity to end a broken system, once and for all – The Care and Support Alliance

Care and Support Alliance report on how the social care crisis is affecting the day to day lives of older people, working aged disabled people and unpaid carers across the country.  It identifies that currently at least 1.2 million older people and disabled

PHSO Annual Scrutiny 2016–17: Third Report of Session 2017–19: Report, together with formal minutes relating to the report – House of Commons Public Administration and Constitutional Affairs Committee

This report on the performance of the Parliamentary and Health Services Ombudsman (PHSO).  It suggests that as 88% of complaints they deal with have there origin from the NHS the government needs to take action to improve the NHS complaints system, properly

Messages on the future of domiciliary care services – Institute of Public Care

This paper explores 7 key areas of principles and suggests that there are 4 main messages that need to be heeded by commissioners and providers of domiciliary care if the service is going to be sustainable. The 7 areas are: The costs of

‘Why call it care when no one cares?’: An Age UK campaign report about how older people and their families experience the crisis in social care – Age UK

Report on a listening event that asked  127 older people and their families, around the country, in depth about the social care system, its successes, failures and how it could be improved.  It finds: Too many professional carers just don’t have

Children’s social care questionnaires 2017: What children told us about their experiences of living in children’s homes or living with foster carers – Ofsted

Each year, Ofsted uses online questionnaires to gather views about social care services. Ofsted uses the responses, along with other information like previous inspection findings or concerns, to decide when to inspect and what to focus the inspection on. This

One in four: A profile of single parents in the UK – Gingerbread

The report uses new analysis of the Labour Force Survey and Understanding Society datasets to look at who single parents are, what their families look like, their lives at work and their financial security. It calls for: Supportive welfare Sustainable

Meeting the health and wellbeing needs of young carers – Local Government Association

Being a carer takes its toll on a young persons education, physical health and emotional wellbeing. What can councils do to tackle these inequalities? Councils are under a legal duty to identify young carers and carry out assessments that consider the

The Fifteen Steps Challenge: Quality from a patient’s perspective: A children and young people’s toolkit – NHS England

This document, focusing on children and young people, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality