Driving improvement: Case studies from 10 GP practices – Care Quality Commission

Case studies of 10 GP practices that had achieved a significant improvement on their CQC rating, through measures such as strong leadership from a practice manager, addressing staffing and training issues, and involving patients and local community.

Taking The Value-Based Agenda Forward: The Five Essential Components Of Value-Based Approaches To Health And Care – NHS Confederation

NHS Confederation report that explores how the adoption of value-based healthcare could be spread across all parts of the healthcare system, maximising the benefits for those who use NHS and wider services. It also explores the central challenge of how

External review of a sample of Local Supervising Authority (England) Supervisory Investigations into the standard of midwifery practice in Maternity Serious Incidents that were conducted between 1 April and 31 December 2016 – NHS England

An independent review report commissioned by NHS England in response to two previous commissions relating to the quality of midwifery supervision. Although statutory supervision has been removed and replaced with a new model of supervision, A-EQUIP, this review document provides

Patient experience improvement framework – NHS Improvement

An evidence-based framework centred around Care Quality Commission key themes to enable board and senior teams in providers to continuously improve the experience of patients. It brings together the characteristics of trusts that consistently improve patient experience and enables them

IPC And Personal Health Budget Support And Development Programme: Learning And Next Steps – Voluntary Voices

Report on the role that the voluntary, community and social enterprise sector has to play in delivering personalised care, and shows what needs to happen at a local level to realise this potential. It sets out how personal health budgets

NHS at 70: Public attitudes to the health and care system – IPSOS Mori

Slide deck and data from an Ipsos MORI survey of the general public in England about their views towards funding of the NHS, and their priorities when receiving care. Demonstrates rising public concern for the future of the NHS and

The What Works Network: Five Years On – The Cabinet Office

This report shares a selection of key findings from the What Works Network, as well as examples of the impact that the centres have had on public services over the past five years.  The What Works Network was launched five years ago to embed robust evidence

Good work, wellbeing and changes in performance outcomes: illustrating the effects of good people management practices with an analysis of the National Health Service – What Works Wellbeing

This report illustrates the effect of good people management with an analysis of the National Health Service.  The report found Trusts that made the most extensive use of good people management practices were over three times more likely to have the

Unlocking a different future: An independent evaluation of Project Future – Centre for Mental Health

Project Future has looked at the lived experience of young marginalised men with experience in the criminal justice system, often labelled ‘gang-affiliated’ and who have had poor access to services. It identifies that NHS, local authorities and others should offer

We change the world: What can we learn from global social movements for health? – Nesta

This report presents actionable ways to grow social movements based on the practical experience of over 40 people representing four social movements.  It finds social movements: Grow in influence by engaging the right people in the right places at the right

The Fifteen Steps Challenge: Quality from a patient’s perspective: A toolkit for clinics and outpatient settings – NHS England

This document, focusing on clinics and outpatient settings, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of the quality of

The Fifteen Steps Challenge: Quality from a patient’s perspective: A mental health toolkit – NHS England

This document, focusing on the mental health inpatient healthcare setting, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions as a measure of

Bridging the gap between health and housing. A united approach in South Wales: (Case Study 140) – Housing LIN

Report on the Caerphilly-based housing association United Welsh new wellbeing partnership, Wellbeing 4U, that highlights how it is drawing from housing expertise to improve the patient and GP experience across 25 surgeries in Cardiff and Barry.  

A tale of two cities: Community perspectives and narratives on inequality, struggle, hope and change – The Young Foundation

Report that presents community perspectives on what inequality is, and how it is experienced, struggled with and resisted. This research is based on three communities in a Northern city it aims to describe the lived experience of inequality to identify

Freedom to Speak Up Guardian Survey 2017: Findings and recommendations – National Guardian’s Office

Outlines the results of a survey of NHS whistleblowing guardians which aimed to understand how the role has been implemented, who is being appointed to the role and guardians’ views on the Freedom to Speak Up initiative. The report.  Recommen

STP analysis Greater Manchester – School of Health and Social Care, London South Bank University

Analyses the STP plans of Greater Manchester to identify its robustness.  This summary has informed the wider report Sustainability and Transformation Plans How serious are the proposals? A critical review.

STP analysis Humber, Coast & Vale – School of Health and Social Care, London South Bank University

Analyses the STP plans of Humber, Coast & Vale to identify its robustness.  This summary has informed the wider report Sustainability and Transformation Plans How serious are the proposals? A critical review.

STP analysis South Yorkshire and Bassetlaw – School of Health and Social Care, London South Bank University

Analyses the STP plans of South Yorkshire and Bassetlaw to identify its robustness.  This summary has informed the wider report Sustainability and Transformation Plans How serious are the proposals? A critical review.    

STP analysis Northumberland, Tyne and Wear and North Durham – School of Health and Social Care, London South Bank University

Analyses the STP plans of Northumberland, Tyne and Wear and North Durham to identify its robustness.  This summary has informed the wider report Sustainability and Transformation Plans How serious are the proposals? A critical review.  

STP analysis West Yorkshire And Harrogate – School of Health and Social Care, London South Bank University

Analyses the STP plans of West Yorkshire And Harrogate to identify its robustness.  This summary has informed the wider report Sustainability and Transformation Plans How serious are the proposals? A critical review.