Case studies of 10 GP practices that had achieved a significant improvement on their CQC rating, through measures such as strong leadership from a practice manager, addressing staffing and training issues, and involving patients and local community.
NHS Confederation report that explores how the adoption of value-based healthcare could be spread across all parts of the healthcare system, maximising the benefits for those who use NHS and wider services. It also explores the central challenge of how
Information leaflet for patients who have been brought to hospital by a police officer under section 135 of the Mental Health Act. The leaflets explain to the person: why they are in hospital what to expect during this section their rights
Information leaflet for patients who have been brought to hospital by a police officer under section 136 of the Mental Health Act. The leaflets explain to the person: why they are in hospital what to expect during this section their rights
An independent review report commissioned by NHS England in response to two previous commissions relating to the quality of midwifery supervision. Although statutory supervision has been removed and replaced with a new model of supervision, A-EQUIP, this review document provides
This guide provides practical examples of language that will encourage positive interactions with people living with diabetes and subsequently positive outcomes.
An evidence-based framework centred around Care Quality Commission key themes to enable board and senior teams in providers to continuously improve the experience of patients. It brings together the characteristics of trusts that consistently improve patient experience and enables them
Report on the role that the voluntary, community and social enterprise sector has to play in delivering personalised care, and shows what needs to happen at a local level to realise this potential. It sets out how personal health budgets
Details the cross-government programme of work to support carers over the next two years. It is structured around the following themes: services and systems that work for carers; employment and financial wellbeing; supporting young carers; recognising and supporting carers in
Slide deck and data from an Ipsos MORI survey of the general public in England about their views towards funding of the NHS, and their priorities when receiving care. Demonstrates rising public concern for the future of the NHS and
Report jointly authored by The Picker Institute and The King’s Fund on the impact of pressure on staff as a result of the current pressures on the NHS. It finds that staff experience was associated with sickness absence rates, spend on agency
Report that identifies four key problems that people in marginalised groups can encounter when trying to get mental health support. Physical barriers to accessing mental health services, in terms of where, when and how the services operate. The language used by
All-Parliamentary Group on Blood Cancer report that makes important recommendations on how to make improvements and ensure that we all work together to raise awareness of blood cancer. It is also a call to the Government and NHS to ensure
Statistical report demonstrating small incremental improvements in results across almost every question that women were asked in the questionnaire. The most striking improvements in results are within the area of postnatal care, where results have historically been the most negative. However, results for questions
Annual Asthma Report that finds that two thirds of people are still not receiving basic care for their asthma, and that there are differing levels of care across the UK. Finds Asthma patients: Colds and flu were the most common asthma trigger.
Developed by the Local Government Association (LGA) and Association of Directors of Adult Social Services (ADASS), national partners and the sector in 2015, offers a practical approach to managing patient flow and hospital discharge. The model identifies eight system changes that
The local system reviews are designed to consider what it is like for older people in the system. In a fragmented system, circumstances can be created (unintentionally) that provide an experience that none of us would want our friends or family to endure.
Macmillian Cancer Care report that looks at the experience of cancer patients’ final months and years. It finds that cancer patients approaching the end of their life face repeat emergency visits and the situation is worse for patients who are
The annual cost of the clinical negligence for trusts has quadrupled over the last decade from £0.4 billion in 2006–07 to £1.6 billion in 2016–17, taking already scarce resources away from frontline services and patients. Despite longstanding concerns about these predictable rising costs,
Briefing from Healthwatch on the funding they receive from local authorities to support their work as consumer champion for health and social care: For 2017/18 local Healthwatch collectively report that they received £27,395,178 £27,395,1781 to deliver their statutory activities. This is