Driving improvement: Case studies from 10 GP practices – Care Quality Commission

Case studies of 10 GP practices that had achieved a significant improvement on their CQC rating, through measures such as strong leadership from a practice manager, addressing staffing and training issues, and involving patients and local community.

Taking The Value-Based Agenda Forward: The Five Essential Components Of Value-Based Approaches To Health And Care – NHS Confederation

NHS Confederation report that explores how the adoption of value-based healthcare could be spread across all parts of the healthcare system, maximising the benefits for those who use NHS and wider services. It also explores the central challenge of how

Section 135: Admission of patients removed by police under a court warrant – Department of Health and Social Care

Information leaflet for patients who have been brought to hospital by a police officer under section 135 of the Mental Health Act. The leaflets explain to the person: why they are in hospital what to expect during this section their rights

Section 136: Removal of mentally disordered persons without a warrant – Department of Health and Social Care

Information leaflet for patients who have been brought to hospital by a police officer under section 136 of the Mental Health Act. The leaflets explain to the person: why they are in hospital what to expect during this section their rights

External review of a sample of Local Supervising Authority (England) Supervisory Investigations into the standard of midwifery practice in Maternity Serious Incidents that were conducted between 1 April and 31 December 2016 – NHS England

An independent review report commissioned by NHS England in response to two previous commissions relating to the quality of midwifery supervision. Although statutory supervision has been removed and replaced with a new model of supervision, A-EQUIP, this review document provides

Language Matters: Language and diabetes – NHS England

This guide provides practical examples of language that will encourage positive interactions with people living with diabetes and subsequently positive outcomes.

Patient experience improvement framework – NHS Improvement

An evidence-based framework centred around Care Quality Commission key themes to enable board and senior teams in providers to continuously improve the experience of patients. It brings together the characteristics of trusts that consistently improve patient experience and enables them

IPC And Personal Health Budget Support And Development Programme: Learning And Next Steps – Voluntary Voices

Report on the role that the voluntary, community and social enterprise sector has to play in delivering personalised care, and shows what needs to happen at a local level to realise this potential. It sets out how personal health budgets

Carers Action Plan 2018 – 2020: Supporting carers today – Department of Health and Social Care

Details the cross-government programme of work to support carers over the next two years. It is structured around the following themes: services and systems that work for carers; employment and financial wellbeing; supporting young carers; recognising and supporting carers in

NHS at 70: Public attitudes to the health and care system – IPSOS Mori

Slide deck and data from an Ipsos MORI survey of the general public in England about their views towards funding of the NHS, and their priorities when receiving care. Demonstrates rising public concern for the future of the NHS and

The risks to care quality and staff wellbeing of an NHS system under pressure – The Picker Institute

Report  jointly authored by The Picker Institute and The King’s Fund on the impact of pressure on staff as a result of the current pressures on the NHS.  It finds that staff experience was associated with sickness absence rates, spend on agency

Supporting mental health for all – London Assembly

Report that identifies four key problems that people in marginalised groups can encounter when trying to get mental health support. Physical barriers to accessing mental health services, in terms of where, when and how the services operate. The language used by

The Hidden Cancer: The Need to Improve Blood Cancer Care – All-Parliamentary Group on Blood Cancer

All-Parliamentary Group on Blood Cancer report that makes important recommendations on how to make improvements and ensure that we all work together to raise awareness of blood cancer. It is also a call to the Government and NHS to ensure

2017 survey of women’s experiences of maternity care: Statistical release – Care Quality Commission

Statistical report  demonstrating small incremental improvements in results across almost every question that women were asked in the questionnaire. The most striking improvements in results are within the area of postnatal care, where results have historically been the most negative. However, results for questions

Falling through the gaps: why more people need basic asthma care: Annual Asthma Survey 2017 report – Asthma UK

Annual Asthma Report that finds that two thirds of people are still not receiving basic care for their asthma, and that there are differing levels of care across the UK. Finds Asthma patients: Colds and flu were the most common asthma trigger.

High impact change model: Managing transfers of care: Examples of emerging and developing practice – Local Government Association

Developed by the Local Government Association (LGA) and Association of Directors of Adult Social Services (ADASS), national partners and the sector in 2015, offers a practical approach to managing patient flow and hospital discharge. The model identifies eight system changes that

Local system reviews: Interim report – Care Quality Commission

The local system reviews are designed to consider what it is like for older people in the system. In a fragmented system, circumstances can be created (unintentionally) that provide an experience that none of us would want our friends or family to endure. 

The final injustice: variation in end of life care in England – Macmillan Cancer Care

Macmillian Cancer Care report that looks at the experience of cancer patients’ final months and years. It finds that cancer patients approaching the end of their life face repeat emergency visits and the situation is worse for patients who are

Managing the costs of clinical negligence in hospital trusts: Fifth Report of Session 2017–19: Report, together with formal minutes relating to the report – House of Commons Committee of Public Accounts

The annual cost of the clinical negligence for trusts has quadrupled over the last decade from £0.4 billion in 2006–07 to £1.6 billion in 2016–17, taking already scarce resources away from frontline services and patients. Despite longstanding concerns about these predictable rising costs,

State of Support: Local Healthwatch Funding 2017/18 – Healthwatch

Briefing from Healthwatch on the funding they receive from local authorities to support their work as consumer champion for health and social care: For 2017/18 local Healthwatch collectively report that they received £27,395,178 £27,395,1781 to deliver their statutory activities. This is